Automation that follows up so you do not have to
Automation connects the tools your business already uses so routine work happens on its own. For a local service business that usually means instant lead follow-up, booking reminders, review requests after a job, tidy customer records and simple weekly reports, so fewer customers slip through the cracks and your team gets hours back.
What's included
What you get from Automation
Busy owners and small teams who copy details between apps, forget to follow up, or chase reviews and reminders by hand.
- Lead follow-up: every new enquiry gets a prompt reply and lands in one list.
- Booking reminders by email or text to cut no-shows.
- Review requests sent after a completed job.
- Reporting: a simple weekly summary of enquiries, bookings and reviews.
- CRM hygiene: duplicate clean-up, consistent fields and contacts that stay current.
- Documentation, so you know what runs, when and how to switch it off.
How we do it
AI-native, person-checked
Map the work first
We look at how enquiries and jobs actually move through your business today, then automate the steps that are repetitive and error-prone.
Small, tested pieces
Each automation is built and tested on its own, with a person checking the messages it sends before it goes live.
You stay in control
Anything that talks to customers can be paused, and you get a plain record of what was sent.
At the end
What you have when we're done
Working automations for your key routines, with a written guide to each one and a single place to see new enquiries.
Works well with
Related services
See it in our work
FAQ
Automation questions
What tools do you work with?
Usually the ones you already have: your email, calendar, booking software, spreadsheets and CRM. We recommend new tools only when they clearly save time.
Will automated messages sound robotic?
Not if they are written well. We write them in your voice, keep them short, and a person reviews every template before it goes live.
What happens if an automation breaks?
We build in checks and alerts where the tools allow it, and document how to pause each automation. Monitoring can be part of an ongoing plan.
Is my customer data safe?
We connect only the tools needed for each task, use each tool’s own permissions and never sell or share your data.
How much does it cost?
Pricing depends on scope. Tell us about your business and we'll send a clear quote before any work starts.
Free SEO & AEO audit
Find out how you show up
We'll check how your business appears in Google and in AI answers from ChatGPT, Perplexity, Gemini and Claude, then send you a plain-English list of what to fix first. Free, with no obligation.